So when I saw this new crinkle ball toy, knowing how The Naked Dog loves that sound of anything that crinkles or crunches, I thought I'd give it another try. I purchased the Crinkle Ball Cuz. It's a water bottle ball inside a rubber-type cage.
Sadly, ten pounds of AHT proved too much for this ball. And in less than 2 weeks, it had been torn in multiple places, which then allowed for the inner plastic ball to possibly be removed and be torn up, becoming a choking hazard.
Now not one to be unfair, I did contact JW Pet about this issue, giving them an opportunity to respond to the failed testing of a second product (see the first one below). I did get a quick response from company representative who was very interested in this issue and wanted to pass it on to their research and development division. I even made them a video of the defects and sent that to them as well.
This morning, I received a message from the Director of Marketing who asked to schedule a time to call me. Depending on the outcome, I might be willing to give JW Pet a third chance. We'll keep you all posted
i am really surprised by your work. keep up with your good work.
ReplyDeleteMissing Cat